Thursday, May 23, 2013  |
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Support

 In the scope of the update and support of BORA Business Suite, the user receives:

  • New versions and modifications to the ERP system BORA Business Suite. Update components

·         Private development plan - every 6 months

·         Changes from legal nature - within the statutory period

·         User requirements based on Change design requests

  • Services to ensure successful operational work
  • Ensuring working off legislative changes - legal nature
  • Future technological development of the information system
  • Functional development of the system by incorporating best business practices
  • Professional audit of the information system status
  • Ratings and recommendations for more efficient use of the ERP system
  • Recommendations for reengineering business processes management in the company’s practice
  • On-line support, remote access via the Internet / VPN /, in individual user session
  • Consulting and support by phone
  • Internet Technical Support
  • Database Audit – at each 6 months
  • Hardware and network audit - optional
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