In the scope of the update and support of BORA Business Suite, the user receives:
- New versions and modifications to the ERP system BORA Business Suite. Update components
· Private development plan - every 6 months
· Changes from legal nature - within the statutory period
· User requirements based on Change design requests
- Services to ensure successful operational work
- Ensuring working off legislative changes - legal nature
- Future technological development of the information system
- Functional development of the system by incorporating best business practices
- Professional audit of the information system status
- Ratings and recommendations for more efficient use of the ERP system
- Recommendations for reengineering business processes management in the company’s practice
- On-line support, remote access via the Internet / VPN /, in individual user session
- Consulting and support by phone
- Internet Technical Support
- Database Audit – at each 6 months
- Hardware and network audit - optional